Our approach to Managed IT Services is highly flexible, and can be customized to your business needs. You have the ability to pick different IT components to handle or, instead, outsource the IT infrastructure as a whole. You do have the ability to change level of service that works best for you and your company.
Our team will be your team-you will have a member of your own staff (Client Manager). We will have direct access to highly qualified and accredited IT professionals, specialized in offering strategic guidance and information on technology selection and the strategy needed to achieve your business goals.
Key benefits of working with our Managed Service Team:
- Support Desk
- Flexibility and ability to resolve any concerns at first point of call
- Continuous Monitoring
- Email alerts
- Monthly/Annual reports and consultations
- You can customise our services to suit your needs
- Remote only and/or on-site support
In addition, we deliver original hardware and software licenses for your needs from influential vendors / distributors. Since we trade these items through official partners customer can contact local distributor, in case of our service or warranty failure.